Returns
We understand at times you may have issues with the size, colour or simply does not suit. We have a flexible returns policy to ensure you remain 100% happy and continue shopping with us.
If you have changed your mind or have chosen the wrong size, we’ll happily offer store credit for a different style or exchange for a new size within 14 days of receiving your order.
For any items that are received faulty or incorrectly shipped we can either replace, offer store credit or refund your payment.
How to start a return
To start a return, click here.
Your return checklist
All returns must be received in the original condition outlined below and if any returns are received that do not meet the below they will be returned back to sender. So please take care when you’re trying it on.
- Item must be unworn
- No make-up, perfume or deodorant marks or stains
- Unwashed
- All tags still attached
- In the bag it was received in
What is “Checkout+” Coverage?
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for free.
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.